Comments on: Comcast is off to a VERY bad start http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/ Palmer, CL. “Structures and strategies of interdisciplinary science.” JASIS 50(3): 242-253, 1999 Tue, 10 Apr 2012 15:15:46 +0000 hourly 1 By: Mark http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-17788 Mark Sat, 10 May 2008 22:00:00 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-17788 EMCSW, no I do not notice that issue, but then I also do little audio/video on the web. Sure I do some but I rarely go looking for it and also skip much of what I'm pointed at. So, sorry, can't say. bumpkin, yes, agreed. I have remedied that part of the problem. I should do even better and get the email set up that I have through my domain host but I just haven't done so. For now I joined the growing hoards of Gmailers. Very reluctantly. EMCSW, no I do not notice that issue, but then I also do little audio/video on the web. Sure I do some but I rarely go looking for it and also skip much of what I’m pointed at.

So, sorry, can’t say.

bumpkin, yes, agreed. I have remedied that part of the problem. I should do even better and get the email set up that I have through my domain host but I just haven’t done so.

For now I joined the growing hoards of Gmailers. Very reluctantly.

]]> By: bumpkin http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-17762 bumpkin Fri, 09 May 2008 18:32:42 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-17762 I couldn't agree more with bibliotecaria. Using email from your ISP provider is a guaranteed headache. Eventually you will switch providers and have to deal with updating all your contacts with your new email address. Get email for life with one of the many free providers(gmail, yahoo, not microsoft, etc) http://bellicose-bumpkin.blogspot.com/2006/10/soapbox-email-for-life.html I couldn’t agree more with bibliotecaria. Using email from your ISP provider is a guaranteed headache. Eventually you will switch providers and have to deal with updating all your contacts with your new email address.

Get email for life with one of the many free providers(gmail, yahoo, not microsoft, etc)
http://bellicose-bumpkin.blogspot.com/2006/10/soapbox-email-for-life.html

]]> By: EMCSW http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-17754 EMCSW Fri, 09 May 2008 04:02:21 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-17754 Does anyone experience that the audio and video are not in sync? I wonder before I blast COMCAST. Does anyone experience that the audio and video are not in sync? I wonder before I blast COMCAST.

]]> By: battgino http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-17270 battgino Sat, 26 Apr 2008 19:22:53 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-17270 Comcast may have a huge press blitz on regarding their “Big Push” to repair its image, unfortunately other than pay a good PR specialist I don’t think they have done anything to change their monopolistic user unfriendly ways. As a senior citizen I am on a limited income. The only time my TV is on is during football season yet the money grubbing, greedy monopoly that Comcast is insists that I pay over $70 a month just to get ESPN as part of a package that I don’t need any other channels from. These rates recently went up. How about a football package like the hockey package they offer. No. That wouldn’t get as much money into corporate hands. We have to stop this monopoly and call for a cable customer’s bill of rights. We need protection from the constantly increasing rates for decreasing service. Comcast may have a huge press blitz on regarding their “Big Push” to repair its image, unfortunately other than pay a good PR specialist I don’t think they have done anything to change their monopolistic user unfriendly ways. As a senior citizen I am on a limited income. The only time my TV is on is during football season yet the money grubbing, greedy monopoly that Comcast is insists that I pay over $70 a month just to get ESPN as part of a package that I don’t need any other channels from. These rates recently went up. How about a football package like the hockey package they offer. No. That wouldn’t get as much money into corporate hands.
We have to stop this monopoly and call for a cable customer’s bill of rights. We need protection from the constantly increasing rates for decreasing service.

]]> By: Comcast, you may not care but you are about to lose another customer http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-16552 Comcast, you may not care but you are about to lose another customer Fri, 28 Mar 2008 22:47:24 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-16552 [...] already have had a “Welcome to Comcast” problem just recently. I also find it interesting that they actually responded after-the-fact when Jennifer [...] [...] already have had a “Welcome to Comcast” problem just recently. I also find it interesting that they actually responded after-the-fact when Jennifer [...]

]]> By: Mark http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-16332 Mark Fri, 21 Mar 2008 02:24:01 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-16332 Hi Melanie, thanks for the comment. There may have been a time when they were worth defending; I can't say. But from people I know all over the country it doesn't sound like they are any more, or any where. And I must say what they did to me was entirely uncalled for. Now they did undo it when I got my wits about me the next day. But they also warned me to fix a "problem" which I don't see. So how do I do that? Not saying they don't have a legitimate concern. But there are ways to work with the customer first. At the very least a warning would be nice. Hi Melanie, thanks for the comment. There may have been a time when they were worth defending; I can’t say. But from people I know all over the country it doesn’t sound like they are any more, or any where.

And I must say what they did to me was entirely uncalled for. Now they did undo it when I got my wits about me the next day. But they also warned me to fix a “problem” which I don’t see. So how do I do that? Not saying they don’t have a legitimate concern. But there are ways to work with the customer first. At the very least a warning would be nice.

]]> By: Melanie Putnam http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-16311 Melanie Putnam Wed, 19 Mar 2008 23:54:22 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-16311 I am embarassed that I use to defend comcast. In the past 6 months I have experienced the worst service ever. Today I can't even get my email and I can't get to comcast.net at all.. no ping, no trace route... nada. I haven't had the patience to get on the phone yet as it takes half my day to explain to them that "I am not getting email".... Yes I paid the dam bill. I am so ticked right now. The reason I found this was I was looking to see if they were down for any reason. We have comcast at work and decided to day to go for a T-1.... 4x the cost just because Comcast is horrible. To bad I can't get Fios. I am embarassed that I use to defend comcast. In the past 6 months I have experienced the worst service ever. Today I can’t even get my email and I can’t get to comcast.net at all.. no ping, no trace route… nada. I haven’t had the patience to get on the phone yet as it takes half my day to explain to them that “I am not getting email”…. Yes I paid the dam bill. I am so ticked right now. The reason I found this was I was looking to see if they were down for any reason. We have comcast at work and decided to day to go for a T-1…. 4x the cost just because Comcast is horrible. To bad I can’t get Fios.

]]> By: Comcast Is All Over The Place « Life as I Know It http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-15376 Comcast Is All Over The Place « Life as I Know It Wed, 20 Feb 2008 02:19:40 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-15376 [...] Anyway, I tend to forget sometimes that anyone can read anything that I write on this blog. I forget that people and companies have ego feeds to keep them abreast of consumer opinion and the like. I almost felt embarrassed when I received the email from Comcast’s customer support. I mean, I hadn’t reported the problem to them directly. I wasn’t intentionally trying to express dissatisfaction with Comcast. Unlike Mark Lindner, I’ve have a pretty positive relationship with Comcast since they took over cable in my geographical area (but admit that I wouldn’t be at all happy in Mark’s situation either). [...] [...] Anyway, I tend to forget sometimes that anyone can read anything that I write on this blog. I forget that people and companies have ego feeds to keep them abreast of consumer opinion and the like. I almost felt embarrassed when I received the email from Comcast’s customer support. I mean, I hadn’t reported the problem to them directly. I wasn’t intentionally trying to express dissatisfaction with Comcast. Unlike Mark Lindner, I’ve have a pretty positive relationship with Comcast since they took over cable in my geographical area (but admit that I wouldn’t be at all happy in Mark’s situation either). [...]

]]> By: Kathy http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-15164 Kathy Thu, 14 Feb 2008 05:51:24 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-15164 I use this contact form: http://www.bloggingexpertise.com/plugins/wp-contactform-akismet/ It sends the messages through Akismet so I haven't gotten spam through my contact form in ages. I use this contact form: http://www.bloggingexpertise.com/plugins/wp-contactform-akismet/

It sends the messages through Akismet so I haven’t gotten spam through my contact form in ages.

]]> By: Richard http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/comment-page-1/#comment-15163 Richard Thu, 14 Feb 2008 05:25:04 +0000 http://marklindner.info/blog/2008/02/12/comcast-is-off-to-a-very-bad-start/#comment-15163 teh suxxor. Of course I'm having the opposite problem of not being able to get off AT&T which bought out my SBC account...of course I switch to Insight and they get bought by Comcast. I was excited to see Working Asssets now has a mobile division called Credo (that runs over Sprint's network). I had WA before and was happy...now they just need to provide me broadband service. Maybe I'll switch next time my contract is up.. teh suxxor. Of course I’m having the opposite problem of not being able to get off AT&T which bought out my SBC account…of course I switch to Insight and they get bought by Comcast.

I was excited to see Working Asssets now has a mobile division called Credo (that runs over Sprint’s network). I had WA before and was happy…now they just need to provide me broadband service. Maybe I’ll switch next time my contract is up..

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